Fixing an Incomplete Fingerprinting Packet in Delaware Ohio

Quick answer

If your fingerprinting packet in Delaware was returned as incomplete, review the notice to see what was missing, then fix the issue before returning to one of the providers listed on this page. Many problems can be corrected without starting over.

Fingerprinting Providers Near Delaware, Ohio

10-8 Protective Services LLC, Columbus (Featured)

• Address: 2600 Oakstone Dr. Ste 15, Columbus, OH 43231
• Phone: (800) 949-8521
• Office hours: Mon to Fri 9:00 AM to 4:00 PM
• Services: Ohio WebCheck fingerprinting for BCI, FBI or both
• Scheduling: Call or visit 10-8protectiveservices.com

Ohio Security & Investigations, Youngstown (Featured)

• Address: 7087 West Blvd #8, Youngstown, OH 44512
• Phone: (888) 341-6960
• Hours: 9:00 AM to 4:00 PM
• Email: info@ohioinvestigators.com
• Services: Ohio WebCheck fingerprinting for BCI, FBI or both
• Scheduling: Book online at ohioinvestigators.com or call

Delaware County Sheriff’s Office, Delaware (about 2 miles away)

• Address: 1776 State Route 521, Delaware, OH 43015
• Phone: (740) 833-2801
• Fingerprinting hours: Tuesday and Wednesday 8:00 AM to 6:00 PM
• Services: BCI and FBI electronic background check fingerprinting; ink cards available
• Fees: BCI only or FBI only $35; BCI and FBI $70; ink cards $10 for 2 cards; card payments carry a $1.50 to $3.00 surcharge
• Scheduling: Walk in only, first come first served; sign in at the lobby kiosk. Bring ID, Social Security number, reason codes and the results mailing address

The UPS Store 8040, Lewis Center (about 9 miles away)

• Address: 8621 Columbus Pike, Lewis Center, OH 43035
• Phone: (740) 909-1025
• Fingerprinting hours: Mon to Fri 9:00 AM to 4:30 PM
• Services: FD-258 fingerprint cards, card conversions and FBI personal record checks through PrintScan and Certifix
• Scheduling: Appointment recommended; book online or call the store; Provider page

Powell Police Department, Powell (about 10 miles away)

• Address: 47 Hall Street, Powell, OH 43065
• Phone: (614) 396-3354
• Fingerprinting hours: Monday, Wednesday and Friday 8:30 AM to 3:30 PM by appointment
• Services: Ohio WebCheck electronic fingerprinting for BCI and FBI checks; no ink cards
• Fees: Powell residents or businesses: BCI $30, FBI $35. Nonresidents: BCI $40, FBI $40. Cash (exact change), check or card
• Scheduling: Appointment only; call to schedule. Bring photo ID, reason codes and the results mailing address

Union County Sheriff’s Office, Marysville (about 16 miles away)

• Address: 221 West 5th Street, Marysville, OH 43040
• Phone: (937) 645-4110
• Fingerprinting hours: Mon to Fri 9:00 AM to 11:00 AM and 2:00 PM to 4:00 PM
• Services: WebCheck prints for BCI, FBI or both
• Fees: BCI $35, FBI $38, BCI and FBI $63; card payments add $2.50
• Scheduling: Appointment only through the sheriff’s online scheduler; complete the Request for Background Check form first; Provider page

Distances are approximate straight line miles. Hours and fees change, so confirm with the provider before you go.

Fixing an Incomplete Packet

Packets are commonly returned for missing signatures, an absent reason code, unreadable handwriting, incorrect agency details or prints that did not meet quality standards. The return notice or the requesting agency should explain the issue.

If only paperwork is missing, the agency may let you supply it without new prints. If the prints were rejected, you will likely need a new capture. Contact the agency before booking to confirm what is required, and bring the original notice to your appointment so the operator understands the problem and can avoid repeating it.

What to Bring to Your Appointment

• A valid, unexpired government photo ID such as a driver license, state ID or passport
• The reason code or Ohio Revised Code section from the employer or licensing board requesting your check
• The mailing address or email where results should be sent
• Any FD-258 cards supplied by an out of state agency, left unsigned until you are with the technician
• Payment in a form the provider accepts

Which Check Do You Need?

BCI only searches Ohio records and is common for many state licenses and volunteer roles. FBI only searches national records. BCI and FBI is required for many teaching, health care, child care and professional licenses, especially if you have lived outside Ohio in the past five years. If you are unsure, ask the agency requesting your prints before booking.

How Long Results Take

Most WebCheck results reach the employer or applicant within one to four weeks. Poor print quality or a common name can add time. For delays, contact the Ohio Bureau of Criminal Investigation at (877) 224-0043.

Find More Providers

Browse the FindLiveScan.com directory to compare fingerprinting locations across Ohio, Pennsylvania and every other state, including sheriff’s offices, police departments, national chains and retail locations. Hours and fees change, so confirm with the provider before you go.